Holder's Hill Vacation Packages

The people in Barbados are friendly and helpful. Dorothy and Heather at the property were wonderful, helpful and kind. It is a quiet part of Barbados and the beach and property is very well kept and comfortable.

The staff was wonderful, chef made delicious Bajan meals, very accommodating and pleasant stay…will definitely be back- thank you for a relaxing stress free birthday vacation!

Perfect location, great entertainment, all restaurants were open & food was great! Close to shopping places. Hotel provided free rides to different beaches because of the seaweed. Staff was wondering & my beach front room still had amazing views

My family and I took some time to choose the resort we wanted to stay on the island. The island is very safe and beautiful to explore outside of resort as well. The hotel is very clean, has some amazing staff that went above and beyond during our stay that we would like to shout out - Cashka and Rashad from Entertainment, Deanna and Shaq the pool servers, Russel from P&B, Darian and Damien the bartender. The food we had at the à la carte restaurants was incredible - we tried them all but the surf and turf at castle view was our favorite! Although we felt some of the staff went above and beyond, there seemed to be a divide in the level of service we received during our stay. Each time we requested extra towels for our room, we had to wait hours for them to arrive. Before our flight, no one came to assist with our luggage. This was planned the night before, but after waiting 45 minutes past the pick up time we ended up transferring everything ourselves. In general, the staff was slow to respond to requests and provide assistance. When we asked for extra waters, the front desk responded by saying “don’t you already have enough in your minibar”. When we arrived, we were asked if we would like some rum punch and then never received any. Communication and service efficiency could be greatly improved. Additionally, the level of service did not meet the standards we expected, which made our overall experience less enjoyable but we would be open to re visiting in the future.